Privacy Policy
Last updated: August 21, 2025
This privacy policy explains how oracelinthov Financial Planning Services collects, uses, and protects your personal information when you use our subscription-based financial planning service.
Information We Collect
Personal Information You Provide
- Contact details including name, email address, phone number, and mailing address
- Financial information relevant to your consultation sessions and planning needs
- Communication preferences and consultation scheduling information
- Feedback, questions, and correspondence related to our services
Automatically Collected Information
- Website usage data, including pages visited, time spent, and navigation patterns
- Technical information such as IP address, browser type, and device information
- Cookies and similar tracking technologies as detailed in our Cookie Policy
How We Use Your Information
We use your personal information for the following purposes:
- Providing personalized financial planning consultation services
- Communicating with you about your subscription and consultation sessions
- Improving our services based on your feedback and usage patterns
- Complying with legal obligations and regulatory requirements
- Protecting our legitimate business interests and preventing fraud
Legal Basis for Processing
We process your personal information based on several lawful grounds:
We process your data based on contractual necessity for service delivery, legitimate business interests, and your explicit consent where required.: Consent / Legitimate Interest
Information Sharing and Disclosure
We may share your information in the following circumstances:
- With trusted service providers who assist in delivering our consultation services
- When required by law or to comply with legal processes and regulatory requirements
- To protect our rights, property, or safety, or that of our clients or others
- With your explicit consent for specific purposes you authorize
Your Privacy Rights
Under Australian privacy law, you have several important rights:
Right of Access
You can request access to the personal information we hold about you and receive a copy of this data.
Right to Correction
You can request correction of inaccurate or incomplete personal information we hold about you.
Right to Deletion
You can request deletion of your personal information in certain circumstances, subject to legal and regulatory requirements.
Right to Data Portability
You can request transfer of your personal information to another service provider in a structured, machine-readable format.
Data Security and Protection
We implement comprehensive security measures to protect your personal information, including encryption, access controls, regular security assessments, and staff training on data protection practices.
Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Consultation records are typically retained for seven years as required by financial services regulations.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your website experience and provide personalized services.
For detailed information about our cookie usage, please refer to our separate Cookie Policy. Cookie Policy
Children's Privacy
Our financial planning services are designed for adults aged 18 and above. We do not knowingly collect personal information from individuals under 18 years of age.
Privacy Policy Updates
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through email or prominent website notices.
Contact Information
For questions about this privacy policy or to exercise your privacy rights, please contact us using the information provided in our contact section.